Refund & Returns Policy
If you’re not satisfied with your purchase, we’re here to help.
Eligibility:
– Returns accepted within 30 days of delivery
– Product must be unused and in original packaging
– Proof of purchase required
Refunds:
Once your return is received and inspected, we’ll notify you and process your refund to your original payment method.
Non-returnable items:
Gift cards, final sale items, and opened skincare products (for safety reasons).
Questions?
Reach us at support@lumea.com